Is Family Service of Eastern Nova Scotia
the same organization as the Department of Community
Services?
No. Family Service of Eastern Nova Scotia
is a private, non-profit agency governed by its own
Board of Directors. The primary services of the agency
include therapy, family life education/programming
and options/adoption counselling.
Does Family Service of Eastern Nova Scotia
have any religious affiliations?
No. Family Service of Eastern Nova Scotia is a non-denominational
agency.
What are your hours of operation?
Family Service of Eastern Nova Scotia provides service
Monday through Friday. Our hours of operation are
8:30 a.m. to 4:30 p.m. four days per week, and 8:30
a.m. to 8:00 p.m. one day per week. If you require
evening hours, please contact your nearest office
to determine what day of the week accommodates evening
hours.
Where are you located?
Family Service of Eastern Nova Scotia has offices
from Glace Bay to New Glasgow. Please refer to our
map
for office locations and directions.
Is there a cost for counselling services
or programs?
The fee for counselling services is based on a sliding
fee scale which takes both family size and family
income into consideration. Family Service, however,
endeavours to make its services available to everyone.
Therefore, no one is denied service due to inability
to pay. Likewise, with Family Life Education Programs,
the fee may be waived if payment would cause financial
strain or would prevent an individual from participating
in the program.
What are the qualifications of your counsellors?
Family Service of Eastern Nova Scotia employs a number
of professionals with social work or counselling designations.
Each employee is licensed by their Provincial Regulatory
Body.
How quickly will I be seen for counselling?
Waitlists for offices usually vary. An average waiting
period is generally 2-4 weeks. If individuals are
in crisis, we advise them to contact crisis intervention.
